Effective Conflict Resolution by Leader's Lens

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Effective Conflict Resolution by Leader's Lens

3 ratings

Effective Conflict Resolution by Leader’s Lens 

Conflict is inevitable when you’re leading an organization or team. 

No one is immune to disagreements, from dealing with customers and external stakeholders to managing different personalities within your company. Managing conflict is one of the most critical factors of an effective leader. 

Learn helpful advice on managing your internal bias, diffusing tense situations, and collaboratively reaching resolutions with the Conflict Resolution course by Leaders Lens. 

What you’ll learn: 

  • How to identify the two main ways conflict appears in the workplace: project-related conflict and personnel-related conflict
  • Understanding the long-term impact and severe consequences of conflict in an organization
  • Identifying and resolving common biases in the workplace that make it harder for individual team members to perform 
  • How to resolve conflict using a three-part framework and develop long-term solutions that prevent bias and future conflicts in your organization 

Who is this guide for? 

This guide is for leaders of organizations in all industries who want to be better at resolving conflict within their teams and organizations.

Leaders in fast-moving organizations, people management roles, educator positions, coaches, and healthcare roles alike will learn to manage situations confidently and authentically.

“I admit I’ve had a tendency to avoid conflict with my team- sometimes at the expense of our company culture. This guide has helped me feel more confident tackling problems as a leader,” writes a Leader’s Lens reader. 

Meet the course author

Jacob Espinoza is an executive leadership coach who spent the last 15 years in the sales and customer service industry. He eventually moved to leadership consulting and supported clients like T-Mobile and Oregon State University.

Jacob mentors and encourages those committed to excellence and knows they can have an even more significant impact on their teams and communities. 

Everything changes when your team starts understanding what it means to look at the world through a leader’s lens.

Have any questions?

Reach out to Jacob on LinkedIn or Twitter. 

Subscribe to Leader’s Lens and hear from Jacob twice a week on weekly leadership insights, deep dives, and the best tactics to up your leadership game.

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216 KB
13 pages


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